Privacy Policy

This Privacy Policy explains how Growthmind ("we", "us", or "our") collects, uses, stores, and protects personal data when you visit our website or use the Growthmind platform and services.

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

Who We Are

Growthmind is an AI-powered growth platform designed to help startups and businesses plan, execute, and optimise growth activities.

For the purposes of data protection law, Growthmind acts as a data controller in relation to personal data collected through our website and platform.

Information We Collect

Information You Provide to Us

We may collect personal information when you:

• Create an account

• Submit forms on our website

• Contact us for support or enquiries

• Use features of the Growthmind platform

This information may include:

• Name

• Email address

• Company name

• Role or job title

• Any other information you choose to provide

Information Collected Automatically

When you access our website or platform, we may automatically collect:

• IP address

• Browser type and version

• Device and operating system information

• Usage data, interaction logs, and feature activity

• Date and time of access

This data helps us understand how Growthmind is used and improve performance and reliability.

How We Use Your Information

We use personal data for the following purposes:

• To provide, operate, and maintain the Growthmind platform

• To generate strategies, tasks, and insights based on user inputs

• To communicate with you, including support and service-related messages

• To improve our product, features, and user experience

• To monitor usage, performance, and security

• To comply with legal and regulatory obligations

We only process personal data where we have a lawful basis to do so, such as performance of a contract, legitimate interests, consent, or legal obligation.

AI and Automated Processing

Growthmind uses AI and automated systems to analyse inputs and generate outputs such as strategies, recommendations, and content.

These systems operate based on the data provided by users and platform activity. Growthmind does not use personal data to make automated decisions that produce legal or similarly significant effects on individuals.

Cookies

We use cookies and similar technologies to:

• Enable core website functionality

• Analyse usage and performance

• Improve user experience

You can manage or disable cookies through your browser settings. Disabling cookies may limit certain functionality of the website or platform.

Third-Party Services and Integrations

We may use trusted third-party providers to support our services, such as:

• Hosting and infrastructure providers

• Analytics tools

• Authentication services

• Payment processors

• Integrated marketing or CRM platforms (when enabled by users)

These providers process data only as necessary to provide their services and are subject to contractual data protection obligations.

Each third party operates under its own privacy policy.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

While we take security seriously, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

Data Retention

We retain personal data only for as long as necessary to:

• Provide our services

• Fulfil the purposes described in this policy

• Comply with legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Restrict or object to certain processing

• Request data portability

• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

International Data Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "last updated" date will be updated accordingly.

Contact Us

If you have any questions about this Privacy Policy or how Growthmind handles personal data, please contact us at:

Email: support@growthmind.ai